PETSFIRST PROGRAM

img_petsfirstIn keeping with our goal to provide the ultimate in pet hospitality and care, Molly’s has introduced its new, proactive ‘sick pet care’ protection program called ©PetsFirst. This program is designed to give our boarding clients added peace of mind.


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Coverage:
The program covers any unexpected illness or injury during your pet’s boarding stay, or within five days of your pet’s departure from the kennel. For example, if your pet should develop an upset stomach or should start limping while at Molly’s or within five days after boarding, ©PetsFirst would provide up to $300.00 for its veterinary care.

Non-Coverage:
The program does not cover any pre-existing or chronic health or medical conditions. Also not covered is an injury caused by one of your pets to another if they share a boarding space as requested by you. Dogs participating in Country Day School are not covered by ©PetsFirst.

Fee Per Pet:
$5.00 covers entire stay

At Molly’s, we always put ©PetsFirst. If you have any questions about this new program, please contact us or call (610) 584-6515.


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© PetsFirst Program FAQs

Q. What is ©PetsFirst?
A. It is our new proactive ‘sick pet care’ protection program to cover unexpected illnesses or injuries while pets are boarded at Molly’s and within five days of their departure date.

Q. Why did Molly’s decide to offer this unique program?
A. ©PetsFirst is a natural expansion of our commitment to providing our pet clients and their owners with the best possible ‘sick pet care’ protection, combined with all of our other programs
and services.

Q. Do any other kennels in the area offer this type of ‘sick pet care’ protection?
A. Molly’s is one of the first providers of this type of service in Pennsylvania.

Q. Are all pets boarded at Molly’s required to have ©PetsFirst coverage or is this a voluntary program?
A. All pets are required to participate in this program.

Q. What does the ©PetsFirst Program Cover?
A. The program covers any unexpected illness or injury during your pet’s boarding stay, or within five days of your pet’s departure from the kennel. For example, if your pet should develop an upset stomach or should start limping while at Molly’s or within five days after boarding, ©PetsFirst would provide up to $300.00 for it’s veterinary care.

Q. What happens if the ‘sick pet care’ charges exceed the $300.00 per pet, per stay?
A. Pet owners are responsible for all charges exceeding the $300.00 maximum coverage amount.

Q. What is the length of time that a pet can receive coverage?
A. A pet is covered for the duration that it is boarded at Molly’s and up to five days after its boarding departure date.

Q. What is not covered under the ©PetsFirst Program?
A. The program does not cover any pre-existing or chronic health or medical conditions. Also not covered is an injury caused by one of your pets to another if they share a boarding space as requested by the pet owner. Dogs participating in Country Day School are not covered by PetsFirst.

Q. What kind of documentation does Molly’s require before a ‘sick pet care’ claim is paid using ©PetsFirst?
A. Molly’s requires that all original claims for veterinary services be submitted to them within two weeks of your pet’s boarding departure date for payment or reimbursement. If your pet requires on-going treatment within the five-day limit, Molly’s also requires that your veterinarian forward diagnosis and treatment history to them prior to payment or reimbursement.

Canine Cough Exclusion 

Molly’s Country Kennels, Inc. cannot be responsible for any veterinary cost related to any upper respiratory condition. ©PetsFirst will NOT cover these expenses. It has been brought to our attention that a form of Canine Cough, or Canine Influenza, may be present in the canine population in the Pennsylvania / New Jersey area. Since it is airborne, we cannot be responsible if your dog becomes infected. The symptoms are similar to those of other canine cough strains: coughing, runny eyes and / or nose, and may include an elevated temperature. We cannot guarantee that this strain will not infiltrate our population of clients at some point. We will of course notify you if we feel your dog may have been exposed at any time. Please advise us if you have any problems after your dog’s stay, so that we can inform others. We thank you for understanding, and we are taking every precaution possible to ensure that we keep your pets healthy and happy during his / her stay.


HOURS OF OPERATION

Monday-Friday8:30 A – 01:00 P & 3:00 P – 6:00 P
Saturday9:00 A – 12:00 P & 3:00 P – 5:00 P
Sunday11:00 A – 12:00 P & 4:00 P – 5:00 P

Boarding charges apply for All Days your pet is under our care

WE ACCEPT COMPETITORS’ COUPONS
(new customers only)

Coupon must be mentioned during booking & presented on arrival

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MOLLY’S COUNTRY KENNELS is a member of the PET CARE SERVICES ASSOCIATION (Formerly ABKA). Molly’s Country Kennels is a VFA Accredited Boarding Kennel Facility

SERVING THE PHILADELPHIA METRO AREA DOG & CAT BOARDING KENNEL – PET GROOMING DOGGY DAY CARE – DOGGY DAY CAMP – DOG OBEDIENCE TRAINING